Sometimes volume changes out of nowhere and let's say I have things set at 13, I would now have to turn it up to say 28 to achieve the same volume 13 used to have. If you're curious my first headset was 1 day over Best Buy's return policy when it started showing signs. I want to be clear, Geoff (and whoever helped me sending a replacement headset) was nothing but nice/helpful. If issues still persists we’ll see what we can do to help you out.'īut I already had that like I mentioned above. I’d be curious to have you try this firmware update if you have not already tried applying it. Please let me know if that does or doesn’t resolve the issue.' I’d suggest always going into device manager after performing a firmware update, under sound and game controllers, and uninstall the HyperX device and then power cycle it. 'The firmware issue that you are seeing as well as the behavior could be a driver related issue.
Looking back at my emails this is the responses I got from Geoff HyperX via eMail:
